FAQ

Questions?

Have a question about the Talbott & Arding experience and products? Chances are, you can find the answer here.

If you don’t, please reach out to us at
info@talbottandarding.com

We’ve answered a few frequently asked questions here.

Call (518) 828-3558 or email info@talbottandarding.com. If your question is about an online order, please email orders@talbottandarding.com so our team can help quickly.
202 Allen Street, Hudson, NY 12534
We're on Allen Street @ 2nd Street in downtown Hudson, in a friendly residential neighborhood with plenty of street parking.
Winter Hours (updated seasonally): Tuesday–Thursday: 11:00am–5:00pm Friday–Sunday: 10:00am–5:00pm Monday: Closed
Yes, we offer two types of gift cards: In-Store Gift Cards Can be used in our Hudson shop only. These can be purchased online or in the store and are perfect if you know the recipient will be shopping in person at the brick and mortar store. These can also be used for Catering orders and Holiday pre-orders. Please note: store credit issued by Talbott & Arding also falls under this category and can be used for catering and holiday preorders. Digital (Online) Gift Cards can only be used for online shopping via our website. They can only be purchased online and are delivered instantly by email to the recipient. Digital online cards cannot be used for Catering orders and/or Holiday pre-orders. Because our in-store and online systems are separate, gift cards can't be used interchangeably. If you're unsure which to choose, we're happy to help, just reach out before purchasing.
If you're a restaurant, retailer or fellow food professional interested in sourcing from us, we'd love to hear from you. Please reach out at info@talbottandarding.com.
Yes, we host in-store tastings, demos and seasonal events throughout the year. Follow us on Instagram or sign up for our newsletter to stay up to date.

In-Store Shopping + Prepared Foods

Yes, our prepared foods, pastries, and grab-and-go offerings shift with the seasons and what's coming in from our local producers. Check the Daily Menu on the site for what's current.
Yes! We keep an abundant selection of ready-to-eat and heat-and-serve options in our prepared foods case and cooler, ideal for weeknights, picnics, and hosting.
Please send an email of introduction to retail@talbottandarding.com

Online Ordering + Shipping FAQs

We ship via UPS within the contiguous United States. We may ship to Alaska and Hawaii at our discretion to protect the quality of perishable products. We do not ship to international addresses, PO Boxes, APOs, or FPOs.
Yes. At checkout, add your message in the "Gift Message" field and we'll include it with your order.
Yes, when the weather and timing allow. Perishables that are sensitive to temperature are restricted to overnight or, in some cases, 2-day shipping.
Orders ship within 3 business days, most often within 1–2 business days. We do not ship on weekends to protect perishable items. Need something faster? Email orders@talbottandarding.com about expedited fulfillment.
Maybe, depending on where your order is in the fulfillment process. Email orders@talbottandarding.com as soon as possible and we'll do our best.
Unpack and inspect your order as soon as it arrives. If anything looks damaged due to transport or heat, email orders@talbottandarding.com within 24 hours of delivery and we'll do our very best to make it right.
If you're not satisfied, contact orders@talbottandarding.com as soon as possible so we can address it promptly.
We'll help whenever we can, but we can't cover issues caused by severe weather delays ("Acts of God"), incorrect addresses, packages left unattended, theft after carrier delivery confirmation, or items that were discarded or consumed entirely before reaching out.
Yes. If you're sending gifts to clients or teams, we can help with recommendations, shipping timing and notes.

Questions?

Yes, Talbott & Arding offers catering for gatherings large and small, from generous platters to full-service events.
We request 72 hours notice for all catering orders, which allows the kitchen time to order ingredients, prepare and pack your food. Some items can be ordered with 48 hours notice. Please call 518-828-3558 ext 106 to inquire. There may be an additional 10% fee to accommodate last minute orders.
We offer special preorder menus for holidays including Thanksgiving, Christmas, Easter and Passover. These are placed through a separate preorder system and have their own order deadlines, typically 72 hours before pickup. Visit our website for current holiday menus and ordering details.
Many items are naturally gluten-free or vegetarian and we do our best to label clearly. That said, we work with dairy, nuts, wheat, eggs, shellfish and other common allergens in our kitchen and shop. If you have a serious allergy, please contact us before ordering so we can help you choose safely.